Conquering the Crisis: Proven Systems for Caregiver Recruiting and Retention in Home Care (Webinar)

Description

If you can’t find and keep caregivers, you can’t serve your clients and grow your agency.

It’s as simple as that. Today, there is a major crisis facing home care companies. There are simply not enough front-line caregivers to meet the huge demands of our aging population and a highly competitive in-home care marketplace.

This caregiver recruiting and retention crisis is causing major headaches for home care leaders. Clients and patients are upset with the lack of dependability and continuity. Caregivers are frustrated and turnover is huge. Schedulers are burning out from the stress. Supervisors and managers are fed up. Salespeople are tentative because they can’t sell services your agency can’t deliver. And you are losing money because of unfilled shifts, missed visits, and lost patients and clients. All of this produces increased hassles, stress, and frustration for owners, CEOs, and leaders.

In this three-part interactive web conference, Stephen Tweed will give you specific, proven strategies for recruiting caregivers, retaining caregivers, and dealing with economically fragile caregivers. He’ll lead you through interactive discussions and answer your questions.

Learning Objectives

As a result of this program, participants will be able to:

1. Put in place your Caregiver Quality Recruiting System and apply the three-pronged approach to recruiting.
2. Understand and apply the principles of “Economically Fragile Caregivers” and understand how the stresses in their lives affect reliability, absenteeism, and turnover.
3. Improve 90-day retention by applying the Caregiver Quality Retention System to keep your best caregivers.

Course Outline

Session I: The Caregiver Quality Recruiting System
Tuesday, April 27, 2021 • 2:00-3:30 PM ET

A detailed discussion on proven ways to attract and hire high-quality caregivers who want to work in our industry.

Session II: Understanding Economically Fragile Caregivers
Wednesday, May 12, 2021 • 2:00-3:30 PM ET

A detailed discussion of the characteristics of workers who work paycheck to paycheck and how companies can reduce the stress they face in their daily lives. The result is a more reliable and productive workforce.

Session III: The Caregiver Quality Retention System
Tuesday, May 25, 2021 • 2:00-3:30 PM ET

A detailed discussion of how turnover has exploded in the home care industry, how 80% of turnover happens in the first 90 days, and how you can create a retention system to keep your best caregivers.

Meet the Speaker

Stephen Tweed, CSP, is an internationally known health care and business strategist, award-winning professional speaker, and published author. His newest book, Conquering the Crisis, was published in 2017 by Red Letter Publishing (Austin, TX). Stephen is the CEO of Leading Home Care…a Tweed Jeffries company.

Stephen is the founder of The Home Care CEO Forum, a network of owners and CEOs of home care companies in the top 10% of the industry. He is also the creator of Caregiver Quality Assurance, a network of home care companies that collaborate on strategies to recruit, select, onboard, and retain high-quality caregivers.

Continuing Education

Attendees receive 1.5 continuing education units for skilled nursing, occupational therapy, and speech therapy.

Save Your Spot...Register Now!

Register online or call (850) 222-8967 to register by phone. HCAF members receive a discounted registration rate! To obtain the member discount, please log in to your profile before registering. Registration fees for this program are as follows:

Please log in to the program at least 15 minutes prior to the start time. Additional logins will be charged an additional registration fee. By registering for this event, you are agreeing to our payments, cancellation, and substitution policies.

Sponsors Wanted 🙏

HCAF offers a multitude of ways for home care industry vendors to promote products and services, including through educational program sponsorships. Gain additional exposure for your organization by sponsoring a program! Click here to learn about the benefits of sponsorship.

For more information, email Monica Smith, Deputy Director, at msmith@homecarefla.org.