Tech Solutions for the Staffing Shortage Webinar Series Part 1 of 3: How Workforce Optimization Strategies Will Help Solve Staffing Shortages (Webinar)

Description

Explore various strategies for using technology solutions to combat home care staffing shortages with this three-part webinar series. Success stories from fellow providers will be spotlighted and shared.

Part one will focus on optimizing staff schedules to improve employee and patient/client morale and your bottom line. Part two will concentrate on training with an emphasis on retaining high-quality caregivers. Part three will discuss how some home care agencies adapt their administrative processes to enhance recruitment.

This series is offered in partnership with three different sets of experts who aim to help you survive and thrive in these challenging times.

Series Topics

Part 1: How Workforce Optimization Strategies Will Help Solve Staffing Shortages (presented by Manpreet Singh Dhalla, Reverence)

Workforce shortages are nothing new for home care providers, yet the current staffing crisis has reached a critical point – both from a patient safety and provider sustainability perspective. Skyrocketing demand from a rapidly growing senior population – set to reach 77 million seniors in the next decade – that overwhelmingly prefers to age in place will only continue to exacerbate the challenges home care agencies are facing and illuminate the urgent need for new staffing models and solutions. 

Setting up sustainable scheduling operations is also a necessary tool to enable growth. While having adequate staff is vital, having a well-optimized scheduling team is essential. Often, when an agency is down a scheduler, client care and operations break down.

In this webinar, Manpreet Singh Dhalla will share sustainable staffing strategies, tools, and actionable steps that home care providers can immediately put into effect to navigate staffing shortages. He can help participants identify gaps in their current staffing models and ensure they have an effective balance of practitioners, as well as better understand how they can address shortages in real time and prepare a long-term strategy to meet current and future demand. 

While most home care providers recognize the need for tech-enabled solutions, many are unsure where to begin. Manpreet can break down how advanced technologies, like artificial intelligence, can empower home care providers to overcome staffing and workforce pain points by helping to: 

• Increase the percentage of shifts filled with the right practitioners;
• Improve caregiver and scheduler retention;
• Optimize scheduling operations.

Staffing shortages will continue to pose challenges for home care providers for years – probably decades. There is an urgent need to create, implement, and automate sustainable staffing strategies that deploy practitioners effectively and efficiently. Manpreet will share steps of how home care providers can do more with less while still providing high-quality care to ensure both financial stability and patient success.

Part 2:  Utilizing Technology to Enhance Staff Training and Retention (presented by Dr. Monika Virk, HOP into Homecare!

Part 3: The Overlooked Secret to Profitability for Home Care (presented by Uche Chekwa & Dylan Norwick, Viventium)

Meet the Speaker

Manpreet Singh Dhalla is a founding partner of Reverence, a technology company enabling healthcare provider groups to improve scheduling operations. Reverence provides full-service and out-of-hours scheduling support, advanced staffing analytics, and operating playbooks. At Reverence, Manpreet leverages his experience as a former home care operator to work closely with post-acute providers to improve their staffing and scheduling challenges.

Before Reverence, Manpreet successfully founded and exited a home care business. Manpreet launched his home care agency: Home Care Assistance of Fort Lauderdale, to restore dignity within senior care and improve patient outcomes.

Manpreet holds an MBA from the Kellogg School of Management at Northwestern University and graduated with a dual degree (B.A. and B.S.) from the University of Pennsylvania & Wharton School of Business.

Continuing Education Info

Attendees receive 1.0 continuing education units for skilled nursing, occupational therapy, and speech therapy per webinar.

Sponsors Welcome!

HCAF offers a multitude of ways for home care industry vendors to promote their products and services, including education program sponsorships. For more information about sponsoring this webinar program or the full webinar series, please contact us.