The latest edition of HCAF's Home Care Huddle podcast is now available! Home Care Huddle unites the collective wisdom of home care providers, fostering empowerment within our community by sharing expertise and uplifting care standards. Get ready for engaging conversations that delve beyond the surface, as we come together to enhance the home care experience for providers and recipients alike.

This month, we had the privilege of speaking with Emily Brown, Administrator of Tallahassee Memorial Home Health Care. Her team's strategies not only achieved a remarkable 5-star patient satisfaction rating but also maintained this high standard.

Listen to this insightful discussion as Emily shares practical advice that home care providers can implement immediately to enhance patient satisfaction scores and elevate the quality of patient care.

Meet Our Guest

A passionate and dedicated registered nurse with 21 years of home care experience, Emily Brown, RN, MSN, holds a Bachelor’s degree in nursing from Florida State University and a Master's degree in nursing from the University of West Florida. She has a wide range of experience, including roles as a home health case manager, quality improvement nurse, director of nursing, administrator, marketing, and general manager. Emily is driven by a strong commitment to improve and expand access to home health care services for patients in the comfort of their homes while keeping them safe. She also advocates for the home care industry as HCAF's current Region 2 Board of Directors representative.