Surveys can feel intimidating, but what if we could see the process through the eyes of the surveyor? This month we  have Becky Tolson, who is the Survey Operations Manager at the Accreditation Commission for Health Care (ACHC), in the studio. Becky will help us channel our inner surveyor—unpacking how surveyors think, what commonly triggers deficiencies, and how agencies can proactively prepare to avoid them.

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