On December 3, 2024, the Centers for Medicare & Medicaid Services (CMS) announced updates to the Home Health Change of Care Notice (HHCCN) form (CMS-10280). Effective February 1, 2025, Medicare-certified home health agencies must use the revised HHCCN to notify Medicare fee-for-service (FFS) patients of changes to their plan of care.

Changes to the HHCCN Form

• Improved Readability and Design:
  • The form has been redesigned to enhance clarity and ease of use.
  • Updates follow research-based, plain-language standards to improve communication with patients.
• Expanded Language Options: The HHCCN is now available in Chinese, Vietnamese, and Korean, in addition to English and Spanish, increasing accessibility for diverse patient populations.
• Implementation Timeline:
  • Providers may continue using the current HHCCN through January 31, 2025.
  • All providers must implement the revised HHCCN starting February 1, 2025.

The revised HHCCN forms and instructions are available for immediate download in all supported languages. Click here and visit the “Downloads” section to access the updated materials.

For questions about the HHCCN, please visit the CMS Division of Appeals Policy Portal.