Description

Join the Home Care Association of Florida (HCAF) as we host our first-ever AI Summit. The Summit will explore the rapidly evolving role of artificial intelligence in transforming not just the health care industry as a whole, but home health and home care as well. Attendees will gain a comprehensive understanding of the current AI landscape, with insights into real-world applications already happening in our sector today. From streamlining clinical workflows to enhancing business operations and patient care, the conference will showcase practical examples of AI in action. Experts will provide valuable strategies for integrating AI into clinical practice, business models and beyond, offering a roadmap for you and your organization to leverage AI for innovation and improved outcomes. This is one day you don’t want to miss!

Schedule

Session Overviews

9:00 - 9:30 AM

The AI Revolution in Home Care: Understanding the Landscape
Cindy Campbell, WellSky

Healthcare at home is an industry on the move! Effectively managing a rising volume of sicker patients within constricting resource, is a story which promises longevity of theme, compelling us to take a clear look at how we embrace the concept of ‘the obstacle being the way’. A fear of innovative change can become a major roadblock to success, despite rapid advances in Artificial Intelligence tools to help our work.  Join us as we explore how to accelerate a grassroots culture of innovative capacity, differentiating those who fast-forward into tomorrow’s competitive and effective healthcare at home.  

Learning objectives:

• Discuss the AI-driven advances with which agencies can accelerate their HHVBP results.  
• Describe the real-world impact on home health of innovation driving change in how we operate.

9:30 AM - 10:20 AM

Transforming Home Care Recruitment with AI    
Ravin Shah, Hellohire

Struggling to find and hire quality caregivers faster? You're not alone—and you're not without solutions. In this eye-opening session, discover how artificial intelligence (AI) is transforming the hiring process for home care agencies just like yours. From instant screening tools to smart interview scheduling, we'll walk through practical ways AI is reducing time-to-hire, improving candidate experience, and helping agencies stay ahead in a competitive market. Whether you're just starting to explore AI or looking to level up your hiring strategy, this session will give you clear, actionable insights you can take back and implement right away.

10:40 AM - 11:30 AM

Augmenting Intake and Patient/Referral Screening with AI
Mayur Pandya & Catherine Zhang, Narrable

Join us for a focused, practical session exploring how AI is transforming intake workflows for home health agencies. This session will break down AI concepts in clear terms, provide visual comparisons of traditional and AI-augmented workflows, and highlight the real impact AI can have on revenue growth and your bottom line. During this session, you’ll learn how AI has advanced, how current intake workflows are managed and how AI can augment those and drive higher revenue. You'll walk away with a stronger understanding of AI’s evolving role in the intake process—and how it can give your organization a strategic edge.

11:40 AM - 12:30 PM

AI in Clinical Documentation and Care Planning      
Tiantian Zha, Andy

[Coming Soon!]

1:30 PM - 2:20 PM

AI-Powered Workforce Optimization: Streamlining Schedules and Boosting Staff Retention
Sarah Khalid, AlayaCare

In this session, we will explore the current state of workforce management, focusing on two key personas: the Scheduler/Coordinator (representing back-office staff) and the Careworker (representing field staff). We'll examine the differences in workflows between these roles and how emerging technologies, often criticized for being "AI for AI’s sake," can address real, practical needs. The discussion will center on advanced scheduling solutions and optimization techniques such as search and destroy algorithms, greedy methods, sorting, and clustering, alongside more traditional approaches like employee retention risk models and sentiment analysis via note parsing. We'll also delve into the potential of self-scheduling, automation, voice technology, and the role of AI as a co-pilot in supporting these workflows. Ultimately, the session will culminate in a vision for the future state of 2050, where care workers and back-office staff are seamlessly empowered through direct 1:1 interaction with these advanced systems, driving both efficiency and worker satisfaction.

2:30 PM - 3:20 PM

Financial Operations and Using AI to Improve Revenue Cycle Management
Dr. Andrew Awoniyi, Axxess

This session will provide an overview of key concepts in Artificial Intelligence (AI), Robotic Process Automation (RPA), and Revenue Cycle Management (RCM). Participants will explore the fundamentals of the revenue cycle process and understand how the shift in payer mix—from Medicare Fee for Service to managed care and commercial payers—affects organizational operations. A primer on RPA and AI will be included, focusing on their roles in optimizing clinical and financial processes. The session will also highlight the patient journey, showcasing how RPA and AI can enhance revenue cycle management, improve patient engagement, and support financial sustainability. Best practices for leveraging RPA and AI to strengthen RCM processes will be discussed, emphasizing both operational efficiency and patient satisfaction.

3:40 PM - 4:30 PM

AI in Patient Monitoring and Quality Outcomes
Zach Newman, Enzo Health

In this session, we’ll learn how Remote Patient Monitoring (RPM) technologies, enhanced by AI-driven predictive analytics, are transforming healthcare by enabling continuous, remote management of patients, particularly in home health and hospice care. These innovations allow for real-time risk detection, early interventions, and reduced hospital readmissions, but face integration challenges such as data interoperability, workforce training, and compliance with HIPAA and CMS guidelines. As AI tools become more embedded in clinical workflows, addressing concerns like bias and ethics is crucial. The future of healthcare will see more personalized, efficient care through AI and telemedicine, with a focus on improving data integration, automating documentation, and enhancing quality scores, while navigating the complexities of patient privacy and provider education.

Meet the Speakers

Dr. Andrew Awoniyi, ND, RN, NI-BC
Vice President, Patient Engagement & Analytics • Axxess

Dr. Andrew Awoniyi has transformed the way care at home organizations engage patients and their experience. As the vice president of Axxess’ Patient Engagement and Analytics, Andrew has played key roles in the development and implementation of groundbreaking solutions enabling care at home organizations to closely monitor and engage their patients throughout their care journey.  He also contributes to thought leadership around key quality and financial metrics and how organizations optimize clinical workflows to positively impact revenue.  

Andrew has spent more than 28 years in the healthcare industry, specializing in informatics, administration, chronic disease management, and home-based care. In addition to being a registered nurse (RN), he holds a doctorate in nursing and is board certified in nursing informatics.  His commitment to care excellence and passion for patient engagement and advocacy continue to shape the future of healthcare.

Cindy Campbell, MHA, BSN, RN, CCS-HH
Senior Director, Patient Advisory Services • WellSky

Cindy Campbell is a nationally recognized thought leader and management consultant specializing in the continuum of health care at home. Cindy holds a Master of Health Administration with a specialty in Healthcare Informatics and a Bachelor of Science in Nursing. With extensive experience leading multi-service line health care at home, Cindy has spent over 25 years with Fazzi Associates, now proudly integrated into the WellSky family of companies.

In her role, Cindy and her team assist agencies in leveraging strategic thinking and operational efficiency to design organizational structures, work processes, and clinical models for home health, hospice, palliative care, and private duty organizations across the United States. Passionate about advocating for innovation to benefit patients and the industry, Cindy is dedicated to driving methodologies that best serve the evolving needs of health care at home.

Sarah Khalid
AI/ML Product Manager • AlayaCare

Sarah Khalid is a creative technologist and Data & Intelligence Product Manager within the applied R&D innovation lab at AlayaCare, a home healthcare platform used to service millions of patient visits. Sarah leads product development on the AI/ML and data science team owning predictive patient and employee risk models, natural language processing systems, routing optimization algorithms, and agents from proof of concept to scaled production. 

She is also a social entrepreneur, writer, third space community builder, hobbyist designer, and budding yogi.

Mayur Pandya
CTO, Co-Founder • Narrable                                                        

Mayur Pandya is the CTO and Co-Founder of Narrable, where he leads AI product development, technical architecture, software engineering, AI model accuracy, and customer support. Since founding Narrable, Mayur has built and released a suite of AI and automation solutions across home health clinical, operational, and financial product areas. Prior to Narrable, Mayur had over a decade of expertise in intelligent enterprise systems, machine learning, and AI. Mayur joined Workday in 2010 and served as Principal Engineer across multiple teams including User Experience Platform, Machine Learning Services, and Financial Management applications. Mayur holds a Bachelor’s Degree in Computer Science from Cornell University.

Zach Newman
Co-Founder & CEO • Enzo Health                                            

Zach Newman is the co-founder and CEO of Enzo Health, a health tech company revolutionizing post-acute care through AI-driven automation. With a strong background in healthcare technology and analytics, Zach has helped scale multiple companies in the space, including Athelas, where he led growth across multiple product lines including remote patient monitoring and revenue cycle management. His expertise spans product strategy, data-driven decision-making, and AI-powered workflow automation, all focused on improving efficiency and financial outcomes for healthcare providers. At Enzo Health, Zach is leading the charge in streamlining clinical documentation, referral management, and coding automation for home health and hospice agencies. A passionate advocate for innovation, he speaks on AI in healthcare, scaling startups, and building high-performing teams in fast-paced environments.

Ravin Shah
Founder & CEO • Hellohire

Ravin Shah is a leader in AI-driven recruitment for the home care industry. As the founder of Hellohire, he helps agencies streamline hiring with automation and AI, enabling them to recruit top caregivers faster. With deep expertise in tech-driven recruitment, Ravin is passionate about solving hiring challenges while maintaining a personal touch. His insights help home care providers scale efficiently, improve hiring quality, and stay ahead in a competitive landscape.

Tiantian Zha
CEO, Co-Founder • Andy                              

Tiantian Zha is the cofounder and CEO of Andy, an AI company that solves OASIS documentation, QA and coding for home health agencies. Previously, Tiantian was a product manager at Google Life Sciences, where she built AI-powered tools to help scientists and public health workers tackle infectious diseases such as Covid-19 and Dengue fever. 

She currently lives in San Francisco with her husband and her dog Jim. 

Catherine Zhang
CEO, Co-Founder • Narrable     

Catherine Zhang is the CEO and Co-Founder of Narrable, where she leads home health AI product strategy, design, business development, and customer success. Since launching Narrable in 2022, she has partnered with SMB and mid-market home health agencies across the nation to roll out AI integrations and AI EHR full platform services.

Prior to Narrable, Catherine had a decade of product and leadership experience in enterprise software. Catherine joined Workday in 2015, where she led a team of engineers focused on data and API integration products in the cloud. Her products were used by over 3,000 global enterprises and healthcare institutions from midsize to Fortune 50. Catherine holds a Bachelor’s degree from Northwestern University, where she studied Communication Studies, Economics, and Business Institutions.

Continuing Education

Attendees receive 6.5 continuing education units for Florida licensed skilled nursing, occupational therapy, and speech therapy.