Description

We invite you to join HCAF for this informative chat about hot topics affecting the Private Duty home care sector. As a benefit of membership, these monthly online programs are offered at no cost to Private Duty and Combo members.

Topic: Holiday Harmony in Private Duty Home Care: Best Practices for Scheduling, Balancing Needs and Staff and Caregiver Appreciation

Come join the HCAF Team as we talk about one of the most stressful times of the year for your scheduling team - the holidays! How do you balance the needs of your clients who need care with the needs of your caregivers and staff that need time off to recharge and celebrate with their loved ones? We'll talk through best practices in managing those conflicting needs as well as actionable ideas that you can use to recognize your office staff and caregivers during the holidays and beyond into the New Year!

Meet the Speakers

Jessica Devine, Director of Membership Growth & Retention, HCAF

Jessica Devine has worked in home care since 2014 across various provider types, including Medicare-certified home health, nurse registry, and private duty. Prior to joining HCAF, she served as the Director of Private Care for a Visiting Nurse Association, overseeing a multi-region business in conjunction with the organization's home health and hospice services. She strongly believes that home care, more than any other form of health care, enhances patient well-being by promoting independence and preserving dignity, regardless of their living situation.

Jessica is a proud alumna of the University of Central Florida, where she earned a Bachelor of Arts in Interdisciplinary Studies.

Patti Heid, Senior Director of Best Practices and Compliance, HCAF

Patti Heid, MPST, COS-C, is HCAF’s Senior Director of Best Practices & Compliance. She has been a Physical Therapist for over 30 years and has worked in the home care setting for 27 of those years. She believes that nothing can compare to the rapport that one develops with a patient while working with them and their families, in their own homes, helping overcome the “real-life” day-to-day challenges that they face. Over the years, Heid has gained valuable experience by fulfilling many key roles within the home care arena, from field clinician through the management level. All these roles have given her deep abiding respect and admiration for the good that home care providers can achieve.

Patti graduated from St. John’s University in New York in 1991 with a Bachelor of Science degree in Biology. She obtained her Master of Science in Physical Therapy degree from the University of Miami in 1993.

Call for Sponsors

HCAF offers a variety of ways for vendors to promote their products and services, including sponsorship of education programs. To learn more about sponsoring this or another program, contact us for more information.  

Have an idea for a future HCAF Private Duty Chat? Please contact Jessica Devine, Director of Membership Growth & Retention.