Description

This session provides a beginner's introduction to documentation basics and simple growth strategies for new home care palliative programs. Participants will learn the essential record-keeping requirements and initial expansion approaches.

By participating in this webinar attendees will:

• Understand the basic documentation elements required for home-based palliative visits
• Learn the fundamental billing codes relevant to home care palliative services
• Identify simple strategies for growing your patient referral base

Building Home-Based Palliative Care: A Starter Series

Series Schedule

Part 1: April 23, 2025
Palliative Care – Business Case and Start Up Considerations
Explore the financial rationale and initial steps for establishing effective palliative care services

Part 2: May 28, 2025
Palliative Care – Staffing Models
Discover optimal team compositions and staffing approaches for diverse care settings

Part 3: June 25, 2025
Palliative Care – Growth, Documentation & Coding
Learn strategies for program expansion and proper documentation practices

Meet the Speakers

Maureen Kelleher, RN, MBA
Senior Manager of Operations Consulting, SimiTree

Maureen Kelleher, RN, MBA, joined SimiTree in 2020.  She has 27 years of experience in healthcare, with over 22 years focused on Hospice & Palliative Care. Her background includes family practice administrator, hospice nursing, Palliative Care, multiple hospice executive directorships throughout the United States with both not-for-profit and for-profit organizations, and hospice consulting.

Maureen served four years on the Regulatory Committee from January 2015-December 2019 and was a member of the Ethics Advisory Council in 2020 and is now on the Palliative Care Council with the National Hospice & Palliative Care Organization. 

During her career, Maureen has supported and advanced Hospice programs, aligning clinical and operational teams with governing bodies to improve quality, grow patient census, achieve zero deficiency surveys, and increase revenue while decreasing expenses. She has helped to start both Hospice and Palliative Care programs, as well as open Hospice Inpatient Facilities.  She has experience in improving efficiencies in staffing (including HR/Employee files review for completeness), budgeting, billing, coding, and HQRP reporting. Maureen further promoted organizational success by creating strategies and tools for improved compliance and monitoring of Hospice clinical teams, developing QAPI programs, writing HIPAA and OSHA policy, as well as regional specific infection control plans. She has been involved in multiple start-up Palliative Care programs, as well as educating providers and programs regarding Part B billing and coding.

Over the years, Maureen has worked on multiple EMR systems including, but not limited to, Suncoast, Horizon (McKesson), Netsmart, Mumms, WellSky (Kinnser), HCHB, eClinicalWorks, eMDs (Aprima), Brightree (Matrix Care), Careficient, Axxess, KanTime, and Medics Elite. 

Maureen’s passion is centered on assisting healthcare organizations to provide patient-centered, high-quality care for patients with serious illness and end of life needs while effectively navigating ever changing governmental regulations, financial opportunities, and the business of hospice and palliative care.

Camala Mueller, RN BSN CDP
Senior Manager, SimiTree

Cammy has a strong background in business development and clinical care, including leadership of marketing and referral relations at OSF HealthCare, Home Care Services, where she served more than seven years in progressive roles to support admissions, referral/admission integration, and hospital readmission reduction. She promoted organizational growth by creating strategies and internal and external partnerships within the home health, hospice, palliative care, DME and home infusion pharmacy service lines. She specializes in relationship marketing, competitive and strategic planning, coaching, and pre/post-acute triage and assessment. Her clinical nursing and leadership experience includes home health and hospice case management, family medicine, acute care, senior living community private duty care, quality and regulatory compliance and hospice admissions and team management. Cammy earned her BSN from Minnesota State University and is also credentialed as a Certified Dementia Practitioner.

Cammy’s diverse range of experience and skills has resulted in a passion to assist home care agencies in building a bridge between business development and clinical operations to support common goals through exceptional collaboration and communication

Continuing Education

Attendees receive 1.0 continuing education units for Florida licensed skilled nursing, occupational therapy, and speech therapy for each webinar.

Call for Sponsors

Interested in sponsoring the webinar? Contact us for details.