HCAF has partnered with the leaders of the National Healthcare at Home Best Practices Study to deliver best practices and insights on the future of home care delivery to our members. The study is now in its final stages and we need to ensure Florida is represented. Agencies who have not yet participated in the full study are asked to complete 25 key questions to ensure all agency demographics are represented. Click here to complete the survey and make sure your voice is heard.

Some exciting preliminary insights from the study to date include:

• Not measuring or knowing your staff turnover rate can lead to one full patient satisfaction Star Rating below agencies that do;
• Hospices with palliative care programs show an increased median length of stay from 19 days to 26 days while maintaining a healthy average length of stay of 72 days; and
• Pay was listed as the number one reason for staff turnover in both home health and hospice surveys, followed by home care and COVID-related burnout. In addition, agencies that offered a variety of bonuses had lower overall turnover rates.

Participating agencies receive exclusive access to an interactive portal with detailed benchmarks that can be segmented by size, outcomes, and more. But we can’t include all breakdowns, including by state unless we receive your help. Join hundreds of other thousand agency sites that have completed the National Best Practice Study survey today and get access to all insights released from the study.

The National Healthcare at Home Best Practices Study is sponsored by the Home Care Association of Florida, the National Association for Home Care and Hospice (NAHC), the National Hospice and Palliative Care Organization (NHPCO), the NAHC Forum of State Associations, LeadingAge, the Home Care Association of America (HCAOA), and the Council of State Home Care Associations. Providers can learn more about the study at the study website or by emailing hcresearch@berrydunn.com.